2-br home with pool, hot tub, golf, gym access

Overall, the property itself is nice. The location felt safe, furnishings were nice, and it was exactly as presented in the listing. However, in my opinion, there is absolutely nothing worse than renting a property that charges customers a cleaning fee only to arrive to find that it has NOT been properly cleaned. There was hair and debris all over the floor throughout the condo. The worse was in the upstairs bathroom, which had a pile of hair and other trash behind the door, and the bathtub drain was full of long black hair. The night that we arrived we were unable to find any washcloths for showers, though I did report it the next morning, and some were promptly delivered. Finally, the towels smelled sour, which is just disgusting. I realize that it is difficult to find good help these days, but shame on whoever “cleans” this property, and if there is someone that follows to inspect the “cleaning”, double shame on you!